Study On The Effective Communication In Immigration Inspection

The immigration-inspection organ performs the duty of enforcing the law which is authorized by the country. With the immigration work putting improvement of higher level of service into a central location, immigration officials take "people-oriented, professional, security" as a working concept. How to provide professional, convenient and user-friendly service to the coming and leaving people at the open ports is of great importance. Effective communication in immigration inspection has direct impact on the efficiency of inspection work, the quality of service. and the obtaining of border information. Only have inspectors a good communication with passengers, it can better overcome the language barrier with the passengers, the difference of customs as well as the occurrence of distortion so that provide better services to them. This paper, through the presentation of the importance of effective communication, the author combines the practice of the Immigration Inspection Station and the actual use of communication technology in the border work to analyze problems in communication in the current border work and provide suggestions for the problems that exist in the awareness of the border service, organizational structure factors, personal factors and channels of communication. Hoping that, through the research of this topic, we can improve the level of service of inspection agencies, speed up the efficiency of and provide convenience to travelers, as well as achieve the implementation management in the service and reflect services in the management so as to provide reference with immigration-inspection organ on improvement of the communication quality.