| Current process of social insurance services, also known as business process, isgradually formed in the historical conditions of the transition of China from a plannedeconomy to a market economy, with the social insurance coverage to the urban and ruralresidents, the social insurance system to improve and perfect the social insurance serviceprocess has gradually improved, to facilitate the insured unit and the people played a majorrole in the disease, "a sense of security, medical care," social Security, to promote China’seconomic and social harmony and stability. However, because of social insurance coverage,sooner or later, the risk handling process is not uniform among regions due to agencymanagement system and other reasons, are not the same, if not the original handling serviceprocesses to reform and improve the prevailing circumstances innovation managers tomanage the process of service delivery, will certainly hinder the healthy development ofsocial insurance.In this paper, the experience and inductive deductive method of Jinan City, the socialinsurance business process reengineering analysis and research, the text is divided into threeparts. Theory starting from business process reengineering, reengineering business processesin the first part of the origin, connotation, steps, summarized the process of social insuranceclassification, characteristics, recycling background, laid the theoretical foundation. Thesecond part of the problems through the analysis of Jinan City, the social insurance serviceprocesses and their causes, leads to the feasibility and necessity of Jinan City, businessprocess reengineering; the third part of "jobs, processes, counter system, internal controlsystem and information construction five aspects of the recycling program of Jinan City, thesocial insurance business processes. Part IV briefly describes the implementation of the socialinsurance business process reengineering in Jinan City Easy to show the complexity of thedesign program, the text using a large number of charts to make statements at a glance, and toavoid lengthy procrastination. |