Study On Public Satisfaction Index Model For Urban Management Information

Along with the informationization and the digitized time's arrival, the urban management informationization has become the important means of modern city carrying on the construction and management gradually. The urban management informationization has completely changed the traditional urban management idea and the method, it has very important meaning to raised the city managerial effectiveness, simplified the urban management flow, maintained the city people fundamental interests. With Quickly development of urban management informationization work, The social public's informationization service demanding are becoming more and more ,the expectation is also getting higher and higher , The urban management informationization is becoming the focal point day by day. But, because the urban management informationization in our country is newly emerging things, Many cities don't have enough experiences, they have to copy original patterns, all these have caused many place's urban management informationization work have not obtained substantive progress, and the public has still not achieved the perfect condition to the urban management informationization service's satisfactory level. Therefore, how to enhance urban management informationization public degree of satisfaction which take"the public demand"and"the public is satisfied"serves as the guidance, is becoming the new research subject.The paper takes the urban management informationization as the object of study, discussing how to evaluate the public degree of satisfaction of the urban management informationization. First, the paper starts from the urban management informationization fundamental research and the concrete practice situation, to analyze the deficiency of the domestic present study area, Then through studying the urban management informationization theory frame and influencing factor of the public degree of satisfaction, to construct rationale to the urban management informationization exponential model; Next, through referring to domestic and foreign the model research of customer degree of satisfaction, and unifying urban management informationization oneself spot, the paper has constructed exponential model of the degree of public satisfaction of urban management informationization, and gives the corresponding indicator system; Finally, the paper takes Xiangtan city of the Hunan Province's urban management informationization as the object of study, constructed exponential model of the degree of public satisfaction of urban management, finally, aimed at the analysis result of the data, the paper puts forward the related policy proposal and the improvement measure to how to improve the urban management informationization work.