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Study On The Application Of ISO9000 Quality Management System In The Management Of University Students' Apartment

Posted on:2012-04-09Degree:MasterType:Thesis
Country:ChinaCandidate:T ZhengFull Text:PDF
GTID:2217330368982873Subject:Educational Economy and Management
Abstract/Summary:PDF Full Text Request
With continuous development of university system,education management quality has become the life-blood of selfdevelopment.The Reform in socialization in university logistics demand that student apartments necessarily import the market mechanism, and operation under the concept of the business management.As important studying and living place, the original management pattern of student apartments cannot adapt the university requirement and the student's needs.For raise the level of student apartments management, it must seek advanced methods of management to meet the needs of university and students, but ISO9000 Qulity Management System just solve the student apartment questions, so that it can promote student apartments to sustainable development.As a result, this paper first today obtain the present situation of university student apartments management by survey literature,and analyzes today the problems and the causes in university student apartments.Then analyze ISO9000 Qulity Management System meaning, compo and characteristic Then analyze ISO9000 Qulity Management System meaning, compo and characteristic.According to university student apartments management question, point the necessity and feasibility for applying ISO9000 Qulity Management System in university student apartments.Passing seriously recognize customer and product in student apartments, and according to the eight quality management principles and PDCA circulation theory, establish university student apartments ISO9000 Qulity Management System working model, and analyze university student apartments quality management the process of management duty, management of resources, management and services, mensuration, analysis and melioration,and analyze simultaneously ISO9000 Qulity Management System document.According to university student apartments management question, point the necessity and feasibility for applying ISO9000 Qulity Management System in university student apartments. Passing seriously recognize customer and product in student apartments, and according to the eight quality management principles and PDCA circulation theory, establish university student apartments ISO9000 Qulity Management System working model, and analyze university student apartments quality management the process of management duty, management of resources, management and services, mensuration, analysis and melioration,and analyze simultaneously ISO9000 Qulity Management System document. Then, it had done to the combination of theory with practice by the case of university student apartments practical applications.For test university student apartments practice effective, search university student apartments management the problems and defects, use the Delphi method.Analytic Hierarchy Process method according to ISO9000 Qulity Management System student apartments management practice effective synthetical indicator system,to evalutate and analyze each index, so that it can prove that ISO9000 Qulity Management System promote university student apartments management. Finally, based on university student apartments ISO9000 Qulity Management System to propose countermeasure, ensure ISO9000 Qulity Management System successful operatio in university student apartments.
Keywords/Search Tags:University student apartments management, ISO9000 Qulity Management System, Construct, Comprehensive evaluation
PDF Full Text Request
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