| In recent years, as represented by Netcom telecom operators, the restrictions in some regions more than one machine to share internet behavior, consumer dissatisfaction caused by the telecommunications.Because of its service agreement is also in the terms of the king and unreasonable charges led the telecom consumers fair trading rights had been infringed, the right to choose had been infringed, the right to know had been infringed, the right to be respect had been infringed, the right to relief had been infringed, in recent years has aroused heated debate.However,the main arguments related to social restrictions for CNC router, the issue of reasonable and unreasonable to the discussion, look at the discussions are too numerous and noisy, little rational analysis, but also rare perspective on the analysis of the legitimate rights of consumers. Thus, it is necessary perspective on consumer protection, investigation of the interests of consumers in the CNC router measures limit the damage under the current situation, and then make a rational for the consumer rights protection measures, while business operations of China Netcom approach proposed specification. This paper mainly includes four parts:The first part:"Introduction". Summarized the phenomenon of CNC router limits in recent years, and Consumers are dissatisfied with the phenomenon, then Leads to the phenomenon of rational analysis.Part 2:"Netcom router restrictions and infringement of consumer rights". From the perspective of consumer protection laws analysis of the questionnaire specific problems encountered by telecom consumers. We can see, Netcom router restrictions an infringement of consumer rights, including the fair trading rights had been infringed, the right to choose had been infringed, the right to know had been infringed, the right to be respect had been infringed, the right to relief had been infringed.Part 3:"Telecommunications Consumer Protection Measures and to advise regulate the Netcom business".For the Telecom consumer encountered practice of the specific problems, for example, the fair trading rights had been infringed, the right to choose had been infringed, the right to know had been infringed, the right to be respect had been infringed, the right to relief had been infringed. Proposed the countermeasures about Protect the Telecom consumers, improve relevant Telecommunications Law act legislation and in antitrust or competition law norm to restrict business activities of telecom operators, to prevent the formation of new monopolies, protection of consumers interests; To provide the Telecom customers the necessary business information; Inter-industry co-regulation and Self-regulation, for example, was given the supervision of telecommunications operators, to maintain fair competition in telecommunications services, protect the legitimate rights of consumers, telecommunications carriers and responsibilities of civil society organizations to establish industry self-regulatory organization. At the same time, to regulate the Netcom business, proposed corrective telecom regulator, to establish more granular billing, for example, differentiated way broadband service charges,that,combined with the flow of billing, time billing, content billing way. |
