Research On The Optimization Of Tax Service In The Basic Taxation Bureau

With the continuous reform of the tax system, the tax service work of our country is gradually improving, and in the "five 2006"(eleven ~ 2010), the formulation of the ultimate goal of tax service work. The ultimate goal is to maximize the taxpayer’s tax compliance. To achieve this goal, from beginning to end, to consider the needs of taxpayers, to meet the wishes of the taxpayer, the quality of services to achieve the purpose of tax payers. "Twelve five"(2015 ~ 2011) period of the State Administration of Taxation in the national tax service work arrangement, this stage is in the "five eleven" stage of the formation of a comprehensive and correct up to the tax service, establish the concept of equality before everyone, as far as possible to meet the reasonable wishes and requirements, adhere to the principle of fair, fair and open. On the basis of adhering to the four cardinal principles, the tax authorities should strive to do: in a timely manner to carry out tax propaganda work, through multi-channel propaganda rich content and form, carry out rich and colorful promotional activities, improve the consciousness of taxpayer, tax payers knowledge rich; the establishment of special tax consulting platform, to provide convenience for tax consulting taxpayer; insist on doing the tax service work, the establishment of taxpayer opinion box, the information filtering and sorting, the questions are timely reply, do the taxpayer’s psychological appease; established the taxpayer information database, classification management, regular telephone return visit, and make a record; establish and improve tax staff appraisal system, the tax service is the main content of evaluation, and the evaluation on the staff of the project included in the evaluation of the taxpayer.This paper from the theory of the tax service of Luquan County Bureau of the actual situation, supplemented by specific tax related cases and for appearing in the process of each side of the question and experience, to the individual case as the starting point, from the specific case of radiation to the Grassroots Tax Bureau Tax Service research, a brief introduction of the China’s tax service process. In our grass-roots tax service requests, from changing the idea, strengthen the propaganda, improve efficiency, team building, and performance evaluation of five aspects of perfecting the tax service, for China’s Grassroots Tax Bureau Tax Service Theory offered their own meager strength.