Evaluation And Management Of Productive Testing Service Capability

With the enrichment of material life, the requirements for the product quality and continuous improvement, test market increase in demand. At the same time, the high technology service industry is the high-end link of producer services, in view of the high levels of technical service research, the current literature is not yet clear. At this stage, for testing agency service ability evaluation management work less, no complete index, also the lack of effective evaluation methods and management mechanism. Therefore, the testing service agency service ability evaluation index system of research, has great theoretical significance and practical value.First, this paper introduces the concept of producer services and the productive testing services domestic and foreign development present situation, analyzes the characteristics of high technology service industry, the necessity of testing agency service capacity, the research ideas and content is determined. This paper introduces the commonly used evaluation methods and empowerment method, compared the advantages and disadvantages and applicable scope. According to the principle of the construction of evaluation index system and enterprise core service agency service capacity model, considering knowledge, professional and technical characteristics of testing services, from basic services, testing services, service, management ability and sustainable service ability, building up service capability evaluation index. According to index of the degree of correlation between sizes, using hierarchical analysis combined with grey correlation evaluation method, better solve the structure data and index information such as the gray, according to the proposed testing service agency service ability evaluation index system of data information needed to design the questionnaire. Later, through the analytic hierarchy-grey correlation combination methods for detecting a part of city agencies on the empirical analysis of the corresponding conclusions. According to the testing service agency service capability evaluation index and evaluation method, designed the testing services index score rules, to build the corresponding management mechanism. Finally, the testing service ability in the process of research problems and the research direction was prospected.In this paper, the research question to promote the service ability of manufacturing model management, to the government-led testing services, to take the market as the leading direction. For structural adjustment of service agencies, to realize the change of externalizing testing services and market has a positive effect. Service economy is the economy of the 21st century model, through the study of this article, can improve the ability of testing service agency service, promote the healthy and rapid development of China’s detection testing services.