With the gradual opening of telecom market and the continuous evolution of telecom services, the competitions of market become more intense. Customers hope to get higher quality service. As one of the telecommunication service fundmental application systems, the billing system is the important tool for the improvement of the service quality, the management level, the management efficiency and the enterprise competition. It's greatly necessary to improve the billing precision. Under this background, the billing system has been researched and developed in this thesis.Based on the research of the telecom billing system, the "97-interface system" has been developed. Through the analyses of the operational flow, this system has realized the conversion between the two different structures of data, and has solved the problem that the original "97 project system" has many differences with our billing system, which make it difficult to bill on time. How to realize the communication between the two systems has been introduced.To find the deeper application of the information resources, understand more requirements of the customers, solve the problems in the management, it's necessary to get the hidden information from a great deal of data, and apply it to assist the enterprise leader to make decisions, hi this thesis, the Data Mining application in the telecom services has been researched.The billing system, "97-interface system" and the telecom services decision-making assistance by the Data Mining technique have been used in many district telecommunication companies around Hangzhou. |