The Letters and Calls System is one with Chinese characteristics in the process of socialist construction.It is an important for the people to lawfully exercise democracy rights, conduct state affairs,manage economic and cultural undertakings and administer social affairs,and safeguard their own lawful rights and interests.Currently,China has entered a crucial period of reform and development,which has not only brought great vigor to the development and progress of our country,but aroused gradually some deeply rooted potential cotradictions among the people.Therefore,it is very urgent to innovate and develop the Letters and Calls Systemon the basis of understanding correctly the salient features of the current stage of development in China and analyzing scientifically the reasons and background for the problems of Letters and Calls.This article consists of four parts.Part I gives a general overview of the historical evolution of the Letters and Calls System,and defines it as:the procedural and substantive provisions for the Party and government organizations at all levels,enterprises and institutions concerned,the people's organizations and their leaders to deal with the people's reflecting individual or interst group's hopes and requests,criticising and proposing.Then it discusses the related theories.Partâ…¡summarizes the main features of Chinese Letters and Calls System,analyzes its main problems,and points out that the current Letters and Calls System in an unbalanced state cannot meet the demand of new situations,so it should be reformed in depth.Partâ…¢puts forwards the countermeasures for the reform.It reasons in details the innovation and development of Letters and Calls System on the basis of a clear orientation, by strengthening its legal construction and building the working mechanism of citizen participation,and puts forward concrete measures to improve and perfect the system from the standpoint of the handling of complaint reporting.Based on the analysis of the current status and problems of Weifang Letters and Calls System,Partâ…£suggests that its form should be a two-stage process.Firstly,the short-term goal:abide by the existing policies and separate reasonably the complaint reporting matters according to the law;focus on "a problem is to be solved" and take practical measures to solve problems for the people;perfect the working mechanism and improve the efficiency and management;imprve the official website and construct open Letters and Calls.Secondly,the long-term goal:consolidate the resources and offer "All through One Window for Citizens";stengthen the training and exchange of the staff,and improve their qualities;search into its terminal mechanism reform;perfect its guarantee mechanism;the government should open information and make policy scientifically,and give more publicity to the legal system for the citizen's quality education.According to the theory of the institutional balance and democratic administration, combined with the current working situation of Weifang Letters and Calls,and through comparative studies,this article puts forward some rationalization proposals helpful for improving Letters and Calls work in Weifang and nationwide,in order to overcome its shortcomings in historical evolution,help better the people out,and really become the groundwork for constructing a harmonious socialist society. |