Employee Satisfaction, Engagement, Loyalty Research, Cultivation And Construction

Staff satisfactory, staff engagement and staff loyalty is not far away from us. For example, Locker had focus his study on the factors affected staff satisfactory, while Herzberge showed us motivative factors and hygiene factors affected satisfactory in his Two-factor Theory. In the accent time, the engagement spirit had been advocated, Max weber believed that the engagement spirit in the early capitalism has background of religion. And Japanese loyalty made miracle after the Second World War and thus recognized by the western world.During the actual practices of business management, staff satisfactory may not result in good performance, and good staff performance may not result in staff loyalty. The Human Resource Management theory strengthens on the people's effect. Personality actually affects the industry performance and boost profit.The study about staff satisfactory, staff engagement and staff loyalty has been a long history inside and aboard, but not systermaticly. In fact, we learn that one could be devoted to his work without satisfactory, and even loyalty. The modern enterprise management requires people's engagement and their loyalty that could lead to great achievement.This paper is going to complete and systematic the staff satisfactory, staff engagement and staff loyalty, and find out good practice measures. High satisfactory company really could attract, retain more backbone staff, but if high satisfactory could not bring out profit and boost long-term output, it will become a waste activity for the human resource department. We must deal with staff loyalty and staff engagement at the same time. None should be ommited for it is closely related to the production efficiency and value realization.Good management of staff satisfactory, staff engagement and staff loyalty will certainly enforce the competitive ability and retain talent and develop their capability, and should be thought more deep in today's situation.This paper integrated with company's practices along with research andtheories of management and economics, and referent with advanced results and research of abroad and domestic, made a systematic analysis and research about the three degree and their relations and affected factors. The main points of the paper are the following.First, the basic theories about staff satisfactory, staff engagement and staff loyalty and their relationship.Second, relationships between organization performance and staff satisfactory, staff engagement and staff loyalty. Mainly include their affected factors and how do they effect on organization achievement.Third, problem happened in company A and measures for its improvement.Last, how to solve the problem most company faced that the staff satisfactory, staff engagement and staff loyalty is low, and this paper also state the measures a little company should take to improve its staff satisfactory, staff engagement and staff loyalty.