Consumer Protection In E-commerce Contract

The 21st centry is the era of information. The popularity of computers and internet provides a good chance for Electronic commerce. However, the rapid development of E-commerce changes every aspects of our society, especially the legal system, which used to do research on traditional commerce, is facing great challenge. The development of E-commerce law in our country is far behand that of E-commerce, so there are many problems unsolved which restrict the further development of E-commerce. Among these problems, the protection of consumers' right is the most outstanding one.The protection of consumers' right is always a hot issue in tranditional commerce, and it becomes much more troublesome in E-commerce. As the basic factor of E-commerce, E-contract can offer a excellent angle of view to comb and solve the problem in the protection of consumers' right. Therefore in this essay, the autheor first analyses and tries to settle the common questions consumers are facing in the process of E-contract from its making, fulfilling, breach, dispute solution and so on; then she introduces some legislative features and experience overseas, such as in US, EU, and Japan; finally she puts forward some proposal to the legislators about how to construct or implove our legal system on the protection of consumers'right in E-commerce.