It Staff Occupational Stress Intervention Study

During the past few years, there is a rapid development in information technology, which is playing an important role in the national economy. As the carrier of the information technology and information industry, IT employees suffer from more and more symptoms brought by occupational stress.The purpose of this study is to a) discover the occupational stressors and symptoms of IT employees, exam the relationship of them, b) design a stress intervention program based on relaxation training and exam the effect of the program, c) put forward some advices about stress intervention for IT employees.The results indicate that:Stress in IT employees comes from many factors, which is sorted by descending order: career development, job demands, organizational structure, role characteristics and interpersonal relationship. The symptoms of stress include anxiety, depression, hostility, sensitivity and physical health. According to the regression model, the stressors of career development, job demands and interpersonal relationship can predict the stress symptoms very well for IT employees.After intervention with relaxation training program, the anxiety, hostility, sensitivity and depression level decreased and physical health were improved in treatment group as compared with the control group.Some suggestions about stress intervention were put forward: a) IT employees should know more about stress and take preventive measures, b) IT enterprises should take actions to reduce stressors. c) implement Employee Assistance Plan...