Star Hotel Staff Turnover

Since the launch of reform and opening up, China's continued economic health, steady growth, also promoted the rapid development of the tertiary industry. Especially in our country's accession to the WTO and the upcoming Olympic Games greeting, the hotel industry as a pillar of the tertiary industry has been unprecedentedly good development opportunities.Hotel as a service enterprise, its products mainly to provide soft services, through hotel services is a special carrier who can successfully offer its guests by the employee, the hotel's human resources in the hotel business attributes more obvious than others in the resources industry. Therefore, the hotel's human resources management has the characteristics are different from other sectors, such as services intangible product ,it is difficult to make accurate quantitative analysis. The hotel staff is always the core soul of the hotel, but the hotel industry in the process of rapid development, staff mobility frequent, high wastage rate of development has become a bottleneck restricting the hotel. It has been increasingly recognized that the competition between the hotel restaurant is actually owned by the competitive human capital, therefore, how to retain key employees, to avoid a brain drain facing the hotel industry generally and the problem to be solved.This paper seeks to examine the current staff of the hotel industry affect the flow of factors, and based on this, on how effectively control the movement of staff. In this paper, the research background, purpose and significance of the content, and then on the staff of dynamic flow problemsand the status of research and analysis of the current hotel industry staff mobility and its impact. Before the introduction of quadratic polynomial model, combining SPSS14.0 on two samples of the hotel staff flow analysis, the final from human resources planning, recruitment, training, performance management, salary management, and other human resource strategy to lower the staff flow method .