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Service-oriented Government To Build China's Tax Services Transformation And Optimization

Posted on:2011-04-17Degree:MasterType:Thesis
Country:ChinaCandidate:L ZhengFull Text:PDF
GTID:2199330332472928Subject:Administrative Management
Abstract/Summary:PDF Full Text Request
In the theories of new public service, governments regard the strong sense of service, improve service efficiency as the purpose of reinventing Government. The Party's proposed "speed up the administrative system, the building of service government" requirements. Can be seen as the public service and the community service has become a clear policy objectives of the development of China. Tax departments, as one of the important function departments of the Chinese government, should continue to service the people' concept to achieve tax functions changes from the management to service in efforts to improve tax services,which enable the serving the people into the area of tax work. It is currently necessary requirement for the transformation of government departments. This issue attempts to support the new public service theory, which is proposed to adapt to the needs of today's society the public role of the government's functions. It should be "management" to "service " into the establishment of service-oriented government, and thus discusses the applicability of the era of service-oriented government and the necessity of construction of service-oriented government. Further analysis of service-oriented government functions of the department under the tax changes, as well as tax services, which the transformation of Chinese tax service and optimization done a good theoretical preparation. However, due to economic transition period in China today, the government control of the planned economy still plays a role in the government tax departments, and in the development of market economy, then "service" function can't completely change, which is caused the obstacle of our tax service work. Moreover, this tax concept of emphasis on management and don't emphasis on services, which don't not suit increasingly development of the new period. More and more people's attention is caused because of tax administration problems. This article focuses on analysis of our government administration and tax services, tracing the history come to our country's tax collection work, whether in the planned economy or the market economy during the period has been the emphasis on management and this in-depth study of China's tax service. There's a lot of problems for tax authorities in the role of the conversion functions to provide a strong backbone. At the same time, in order to tax services, the historical background and countermeasures research as a base, and strive to set out the Government departments from the "manager" to "service provider," the role of the inevitability of change, only the transformation of government functions, in order to fundamentally solve the tax service transformation and optimization problems, but also service-oriented government building of fundamental problems. Then, speed up the conversion functions of government revenue departments, to establish the "taxpayer-centric" service concept, it has become increasingly urgent, and this requires the tax authority should function as the fundamental changes in the roles. Changes in the tax department service concept, based on the interests of taxpayers by improving the protection system, the establishment of evaluation mechanisms for assessing tax service, innovation and tax services, information technology and personalization tools, the transformation of tax service and optimization to provide a powerful system to achieve service government to adapt to the pattern of the next scientific evaluation mechanism for the gradual construction of the tax information. At the same time, providing the taxpayer to meet the needs of different ways of personalized service. Therefore, accelerating the conversion functions of government departments and enhancing the service concept of government departments become increasingly urgent, as the key of the service government construction in the new period.
Keywords/Search Tags:Public Service, Service Government, Function, Tax Service
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