The Study On Process-based Enterprise Knowledge Management Method

In the knowledge economy time, knowledge has become the most important strategic resources. Who have more and newer knowledge, and change them to productivity as fast as possible, who can win in the competitive market. Because of the severe competition and frequent technical renovation,enterprises should make correspondent adjustment to oneself dynamically .Managers are required to knowenterprise's present business procedure, knowledge state and institutional framework at any time, and to adjust, upgrade and improve them timely. Management of Enterprise Business procedure and Knowledge Management are two brand-new ideas that are put forward under this era background ,and the have already become two important subjects for research both at home and abroad at present.But till now, there still hasn't been a well developed method to import KM to an enterprise. The research of KM still stays with its necessity, which is not good to its development. The study on process-based Enterprise knowledge management is a kind of attempt to make up for the defect of present method. The purpose of this study is to enhance the chance of success of KM project.To implement knowledge management effectively, enterprises must melt knowledge management into the business process of enterprise. Applying knowledge management to business process management could help to solve the problem that most enterprises knowledge management breaks away from the enterprises. this thesis argues about that the key business should be the breakpoint in the execution of knowledge management, and the choice of knowledge management strategy should be based on how to enhance the key business ability.Aim at the two short ages that was ignored by nowadays knowledge management researching: the question oriented of the knowledge and the different knowledge has different importance, the method of Process-based Enterprise Knowledge Management brought forward by this dissertation. This thesis proposed Enterprise Knowledge Management method ,which display fully knowledge management and the value chain management theory superiority respectively which exists during the promotion enterprise competitive power aspect, at the same time overcame the question about forming in the enterprise core ability and customer value realization and which exist in KM method, as well as the knowledge management theory existence information physics and chemistry, was separated from the enterprise business process, neglect enterprise value questions and increment process. This thesis has built the foundation for the knowledge management theory consummation.The Process-based Enterprise Knowledge Management method emphasizes that the knowledge management should be directed by the key processes, and all of the acquirement, classification, share (recommendation)and storage of the knowledge should be operated by the key question. It also stresses that the key knowledge those can be used to resolve the key question is the most important resource of the corporation and the head spring of the Core Competence. Through the identification of Key- Business Process and key knowledge, the efficiency and the effect of knowledge management will be improved, and the cultivation and update of the core competence will be done better. At the same time, the dissertation points out how does the key business process and the key knowledge domains of the corporation be confirmed, how dose the Key Knowledge network of the corporation be established, and how dose the knowledge of the corporation be managed through the method.At last,inspur group's knowledge management practice is given to introduce the methods that how dose the process-based Enterprise knowledge Management System be analyzed and programmed in the enterprise environment.