Study On The Risk Of Enterprise Knowledge Management System

In today's knowledge-based economy, the basis of the development of enterprises, the core of competitiveness and growth potential are inextricably linked with knowledge. In order to let the knowledge rise the value of the enterprises, we must depend upon the effective knowledge management technologies and methods to manage the knowledge. Knowledge management as a new management concept and new management style of modern management, has increasingly become the focus of attention, and been the key competitiveness factor of enterprises. The knowledge management system's establishment is the platform which the knowledge management can implement. With the deeper understanding of knowledge management of enterprises in our country, many of them started to attempt the knowledge management and the knowledge management system's application and promotion. The minority business enterprises already introduced the knowledge management idea, constructed the enterprise knowledge management culture, particularly developed and employed the knowledge management system. Some of them are successful, there also some are failure. There are many reasons for the failure of enterprise knowledge management system development and implementation, the most important factor is the failure of project risk management. The project management personnel do not think much of the risk management, or the risk guard and the monitoring work do not well, then the risk turns into disaster, what finally causes the enterprise knowledge management system project failure. How to improve the implementation success rate, and effectively reduce and guard against the risk of the knowledge management system project has become a problem with important theoretical value and practical guide meaning.First of all this thesis expatiates on software project risk management theory, and then basing on the software development life-cycle theory, studies the risk of the enterprise knowledge management system from different stages of the development cycle, uses the questionnaires investigation, brainstorming and the face-to-face talking methods to identify the risk factors at each stage, and uses mathematics statistical analysis method to analysis the survey result and gives sort, ascertains the top ten (TOP10) key risk factors and the key risk of each stage, and estimates the occurrence probabilities and the risk infection degree of the key risk factors in each stage, and simultaneously gives the risk factor pedigree charts of the enterprise knowledge management system. Finally, this thesis designs the risk guard overall frame of the enterprise knowledge management system project , and aims at top ten key risk factors which have determined before, constitutes the guarding strategy and the monitoring pattern of the key risk factors. It provides a theoretical basis and practical guidance to guard against the risk of enterprise knowledge management system development.There are three main innovations of this thesis. First, basing on the life cycle theory of software development project, this thesis determines the top ten essential risk factors and the risk factors pedigree of every stage in the life cycle of the enterprise knowledge management system project; Second, it designs the risk guarding overall framework which suits the enterprise knowledge management system project; Third, aiming at the top ten key risk factors of each stages in development life cycle of the enterprise knowledge management system, this thesis sets down effectively risk guarding countermeasures and the monitoring mode.