Research Of The Performance Evaluation For The Department And Staff Of ABC Bank Based On Balanced Score Card

China entered into WTO on December 11^th, 2001. And from then on, finance industry of China opened to the world. That many alien banks are coming into China brings forward many new challenges to all domestic banks. The fierce competition among banks is becoming indubitable. In this diversified business operating situation, strategic management is the key to the survival of domestic state-owned banks. So it is very important to establish a scientific strategic performance evaluation system to improve core competence of these banks in China. This thesis discusses and focuses on the construction of the performance evaluation system in ABC Bank starting with the analysis of the performance evaluation theories and methods combined with the specific practices in ABC Bank.Firstly, the thesis summarized the concept and the development of performance evaluation system briefly and introduced kinds of main methods in performance evaluation in detail. This provides basic theory foundation for ABC Bank performance evaluation method choosing and performance evaluation system designing.Secondly, the thesis analyzed the status of the performance evaluation for the staff in ABC Bank. On the basis of analysis of actual performance evaluation mode, performance evaluation method and main performance evaluation procedure in ABC Bank, the thesis analyzed and summarized the chief problems in ABC Bank performance evaluation system. Meanwhile, the thesis also generalized the essential of the problems, that is to say, s(?)ategy orientation is absent in the evaluation system.Furthermore, the thesis analyzed the forming of performance evaluation system in ABC Bank. Oriented by ABC Bank development strategy, taking example by corporate banking department, based on the department and post setting, using the Balanced Score Card idea, the thesis formed the performance evaluation for the department and staff index system of ABC Bank from four aspects, namely, finance, customer, internal procedure and learning and growing.Lastly, the author put forward her own opinion about the application assurance of the new performance evaluation system in ABC Bank and also gave advices aiming at potential problems during the system application process.