Research On Spare Parts Logistics System Of Automobile Manufacturing Enterprise

On the present stage, lots of automobile manufacture enterprises have paid more attention to the after-sale service market——the maximum "benefit cheese" of the automobile industrial chain. However, concealed by the huge profit, the cost of spare parts logistics is increasing rapidly, as well as the management chaos of after-sale service. Accordingly, in this thesis, the corresponding structure model of logistics system has been constructed by the author, which aims to set up a set of rational logistics solutions and then provide a reference for future spare parts logistics system upgrades of automobile manufacture enterprise.This thesis presents the development overview of logistics and logistics management firstly, and brings forth the principles and directions. Then,author proposed a novel approach about the design of spare parts logistics system----the spare parts logistics system design method based on LEAN SIX SIGMA。After briefly introducing the characteristics of spare parts logistics in automobile manufacture enterprise of P.R.China, this thesis analysises the challenge of the operation of current spare parts logistics in China,and expounds three critical aspects of the spare parts logistics:the forecasting of service parts demand;the inventory management of service parts and the locating of distribution center of service parts.Secondly, this thesis applies the spare parts logistics system design method based on LEAN SIX SIGMA to solve above-mentioned problems of the service parts logistics system of automobile manufacture enterprise and then proposes a novel solution of logistics system, and set up a corresponding model and an integrated service parts logistics management model. Besides, according to the different controlling characteristics of spare parts, a new algorithm of spare parts demand forecasting and a new controlling policy of spare parts inventory have been proposed ,this thesis has solved basically the problem of the operations of current spare parts logistics in China.Finally, the spare parts logistics system has been utilized and tested. The author has chosen a typical automobile manufacture enterprise——NAVECO Ltd. According to the specific conditions of the NAVECO, this thesis has designed a new spare parts logistics system for it, and set up the principles and direction which should be obeyed when developing a spare parts logistics system.