The Research Of Service Innovation Of Shipping Enterprise Based On Information Technology

To impel service innovation by the information technology is what the current shipping enterprises earnestly ponder and try to put into the practice. In recent years, facing the intense industry competition, the multitudinous shipping enterprises have to focus on the "background service". Therefore the innovation of information service is more stressed and universally focused on by the shipping enterprises.Based on the information technology, the research of the service innovation of the shipping enterprise is exploring what new services the enterprise can provide for the clients with the aid of information technology. What superiorities can the new kinds of service produce, compared with the traditional service? Simultaneously, I will research into the drive power and pattern of the service innovation systematically and carry on the design of the service flow which is based on the information technology. I also try to confirm the powerful function and consummate service system. In the process of research, I apply the theories to the reality and integrate the methods of analysis, summary, suggestion and scheme design, and based on the existing rationale and theories, carry on the consummate and extend the theories by the combination of the concrete examples. What's more, I try to make the systematic analysis and produce my own rational opinions on some deficiencies. All these can make my individual ideas obtain proofs.The systematic research has allowed us to discover that the information degree will directly affect the shipping enterprise's service level, management pattern, and operation flow and will be the significant factor for the enterprise which exploits market and enhances its ability of competition. As for the shipping enterprise, to carry out the service innovation, it must establish the information service platform and flow, which can combine the new type of service with the transportation operation and build up the more perfect innovation service system. Thus, owing to information service innovation, the relationship between the shipping enterprise and the clients may turn into the close collaborator from the original simple business and into the benefit consistent relation from the benefit disperser one. Obviously, the new type of service strengthens dependence of each other.Both the information and the service innovation are problems met unavoidably by the majority of shipping enterprises and other logistics enterprises in the developing process. This topic research will result in the certain significance to the shipping enterprise's information construction and the service innovation. Simultaneously the mentality of the research will relatively become a certain inspiration to aerial, land, railway transportation enterprises. Under the information conditions, the shipping enterprises, which aim at service innovation and the great achievements, should quickly develop, unceasingly improve. Such is the goal of the development.