A Demonstration Study On The Small And Medium-sized Enterprises' Knowledge Management In Shandong Province

The concepts of "knowledge-base economy" and "knowledge management" have already spread and accepted extensively in business and the theory boundary. The many classic knowledge administrative cases of Microsoft, IBM, Lenovo have been appeared. By contrast, the knowledge administrative demonstration studies about SMEs are an insufficiency. The so-called definition of "knowledge administration "about SMEs, is building the entire knowledge administrative system. The system includes knowledge acquisition, creation, share, integration, register, access, renovation, innovation. It has carried out never discontinuous knowledge circulation between employee and enterprise. The intellectual capital is made use of holding out making policy. It promotes to raise economic effect of SMEs.The operation and management of SMEs in Shandong is weak. The idea and methods of experience management, scientific management, information management, knowledge management are used alternating ceaselessly. Knowledge economy is coming. They are engaged in knowledge administrative behavior indeed although many operators of Shandong SMEs do not understand the concrete theory of the knowledge management. It is bringing down-to-earth beneficial result for SMEs. The main body of the passage tries to found the theory on knowledge management about SMEs in Shandong. It carried out the investigation and analyses about the progress to KM practice condition of SMEs. The passage provides direction and suggestion about KM effective implementation for Shandong SMEs.For the first, the passage has grasped the overall KM background. The author carries out the content analysis about knowledge administration thesis on home and abroad. It carries out synthesis and expounding for the thesis on core and up-to-date research result. The KM thesis about SMEs among them is less. The detailed boundary and methods about KM behavior are few. Therefore, the author consults the theory of borate, defines KM person and behavior about SMEs in Shandong. It is used for guiding research further.And then, the author carries out KM questionnaire investigation for 119 SMEs from different industry within Shandong Province. The author uses the popular SPSS software to carry out reliable analysis, describing analysis, relation analysis, and regression analysis. Know that course as said or narrated above, analyzing , building washing implementing current situation and actual need characteristic to Shandong medium-sized and small enterprises knowledge administration expectation. By the above-mentioned analysis, the author has had the limpid cognition for KM expectation, current situation and need characteristic to Shandong SMEs. Here, the author carries out differentiation from KM behavior on notable effect for Shandong SMEs operation performance. It points out the affection coverage and direction of different KM behavior to operation performance respectively. At last, the author has built a KM model and a KM network specifically for Shandong SMEs. The thought on core is that building a KM scheme to less depending for high cost IT and the high-caliber employee. It can guarantee to bear Shandong SMEs, in the field of fund, technology, employee quality and risk, It also can bring practical beneficial result to enterprise. It also can promote core competitive power of enterprise thereby.