The Research On PCEI Technique For Quality Management System Process

Quality is more and more important in enterprises, and the research and application of quality management rise throughout the world. At present, establishing quality management system following ISO9000 and striving to pass the auditing and taking the Six Sigma Theory as the method of quality management have become the goal that many enterprises pursuit. In quality management, the quality system running processes are emphasized greatly, and each enterprise tries its best to establish practical and high effective processes according to its own character. However, enterprises are confronted with the variations and fluctuations of various internal factors and the change of their external circumstances. Quality system processes are not invariable and they must be adapted to or control these internal and external changes. Thus preventing, controlling, evaluating and improving (PCEI) quality management system processes systematically becomes an important item of enterprises, whereas this item is not attached importance to domestically and abroad yet. In this paper the item is researched systematically.Firstly, the character of process is analyzed deeply in this paper, and the process running curve is brought forward. Secondly, the framework model of PCEI for quality system process which is a continuously cycled and improved process is established. Thirdly, the techniques and methods of PCEI for quality system process are discussed systematically after researching the theory of PCEI for quality system process detailedly and deeply based on the basic factors of process. Finally, the prototype system is developed based on above research. The main content researched in this paper include following aspects.1) Based on the systematic analysis of the process of quality management system, the whole running configuration of PCEI techniques of quality management system process is researched.2) The method of extending QFD is researched, which can be used to determine the actions of a process that need taking prevention measures, and the issue how to prevent based on the basic factors of a process is researched.3) The application of SPC is researched, and the method of process controlling based on the factors of process is discussed.4) The evaluation of process is researched, then the issue that how to improve a process is discussed.