Constructing Dali Telecom Client Management System Based On Data Warehouse

In the face of the increasingly severe competition in the telecommunication market, the original extensive client management pattern according to the big guest, business Customer, the public Customer does not satisfy the precise management of the enterprise . In order to carrying on the target-oriented marketing according to individual, the government and business, the family and other different client base , the telecommunication enterprise must present the trend to the market to make the rapid response. The Dali branch of the Chinese Telecommunication proposed creatively the idea named by "based on the Blue Sea Strategy's grid client management" and decided to constructing the Dali telecommunication grid client management support system.This article taked the Dali telecommunication channel support system, the entire province fusion billing system as well as the local network on-line bill gathering system as a background, and the article analyzed and researched the data relations of each kind of system . The author unified the local actual situation and the background of current project named by management implementation promotion plan, and he designed and realized partly one IT system supporting to the management idea. The system process was operational for the past year, and has been supported the enterprise client management and maked the business analysis work more powerfully and effectively.