| 21st century is the era that the informationization develops at full speed. The development of information has driven the whole progress of society. As the informationalization advocator, the information industry has made indelible contribution to high-speed development of information cause. Changchun Communication Branch Company of China Communication Network Company is such outstanding group to promote information-based process and serve society. To serve the society better, we should make us better and better, set up real"data enterprises".The operation maintenance department of Changchun Communication Branch Company undertake the work of exchange, transmit, power, all management and maintenance of whole network communication equipment. In the face of the fierce market competition, the operation maintenance department follows the guidelines of company in 2004"regard lowering cost and enlarging benefit as goal, deepen reform of maintenance, realize new maintenance management mode of system Centralization, procedure automation, means concentration in an all-round way". With the leader's support of company, from the angle of reducing the rate of the apparatus, saving the operation cost, improving efficiency of operation, with the leader's support of company, development"the automatic sending obstacle system of network management"independently.Before the system has not been developed, sending obstacle, feedback, gather information and analysis is carried out by telephone between network management center and the relevant special center. It will unavoidably cause such questions: inaccurate record, low efficiency, heavy artificial work load, opaque obstacle manage. There is no supervision mechanism about time limit of handling obstacle of apparatus maintenance center. This easily causes such question: time supervision blind area of obstacle deal, lack of objective examination basis. The management means rely on artificial management... |
PDF Full Text Request