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Telephony Charging System

Posted on:2007-04-16Degree:MasterType:Thesis
Country:ChinaCandidate:S J LinFull Text:PDF
GTID:2178360212458960Subject:Software engineering
Abstract/Summary:PDF Full Text Request
Anshan CNC the pioneer among technical company in Liaoning is one of the leaders in the field of service autoimmunization. In order to face the fiercer and fiercer competition in telecommunication market, company decided to take the advantage of automatic charge system to drive the upgrading for window-service system, establish a 365X24 all time in service charge platform, and prepare a good technical environment fro the NGF and BOSS system coming soon.Currently, there three operators in Anshan city China netcom,China telecom,China realcom. Each operator is try all kind of technical method or non-technical measure to decrease the OPEX, non-technical way typically means reducing human resource, increasing revenue, however it brings a contradiction inevitably that is the frond counter will be lack of people for payment, of course the agent(for example: bank,post office) can solve part of the problem, but it will also increase the cost, meanwhile customers complain a lot that the business point is not enough, they usually meet unpleasant experience that their telephone is out of service because of overdue payment.Anshan CNC's service is covering a area about 9252 sq.km, the city is about 624 sq.km, that means still large sum of subscribers decentralized around country side, these customers are low traffic consumer, if we establish business point in each administrative village the cost is totally unacceptable, and that even the customers in city still complain about lacking of business point because operator try decreasing manpower in order to face the strong competition. So it is an important target need to be solved for Anshan CNC how to meet the requirement from customer, increase customer satisfaction, and provide a cost-efficient way to charge for the customers in country side.My subject raises a total solution for charging aiming at the problem and the requirement from Anshan CNC mentioned above, that is: By integrating our own technical advantage Anshan CNC decided to establish a charge platform for fixed telephone which integrate our own mature accounting system,telephone card system and charge card system into a new real time 24 hours in service system, the customer can finish payment only by telephone.The computer programming and database technique is adopted in this solution, it execute data communication and accounting handling between the front server and the back database according as the simultaneous connection capacity the system need, it can not only...
Keywords/Search Tags:Telephony
PDF Full Text Request
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