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Positive Research On Performance Assessment In Administrative Departments Of Universities

Posted on:2004-02-05Degree:MasterType:Thesis
Country:ChinaCandidate:H B YuanFull Text:PDF
GTID:2167360122455011Subject:Management Science and Engineering
Abstract/Summary:PDF Full Text Request
The administrative department in a college or university plays an important role in improving the whole performance of the institution. Administrative department performance is closely linked with improvement of the administrative performance of the school to present an assessment on the whole system. To study and set up good performance checks and rate the system and to look for the proper performance to check and rate the index method, administrative department can raise office efficiency and quality is essential to any school.Firstly, this paper studies the current situation as well as the prospective in the field of performance assessment in administrative departments of universities. In addition, an analysis on the theory of performance assessment is presented in order to locate the existing problems in the operation of the administrative system.Aiming at the existing problem, based on the actual situation of administrative performance as well as the tendency of development in this area, we have designed an assessment system to evaluate the performance of individuals and departments, applying balanced scorecard.In the course of the research mentioned here, I studied subject leaders and staff in the administrative department of certain university. And a questionnaire investigation was carried out and detailed analysis was made, together with a description on the outcome of the questionnaire. A importance sequencing form of the index is followed. And the method of validity inspection has been adopted to verify the validity and authenticity of the questionnaire, therefore, guaranteeing reliability and rationality of the investigation method and the design of the questionnaire. Through factor analysis as well as statistic analysis, data of similar quality in the same respect are collected and classified, therefore, an understandingof data characteristics is gained and reduction of index item is attained. Also single factor variance has been utilized to probe into the differences between the policy-maker and the staff as well as their sample characteristics to be exact, the difference of the degree of participation, of the function of various departments. It's also taken into consideration that their selection of assessment items.
Keywords/Search Tags:Administrative department, performance evaluation, statistic analysis, balanced scorecard
PDF Full Text Request
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