Alternative Service Delivery Mechanism: Experience And Its Revelation Of Transformation

With the quick development of modern society, the soaring public demands have become more and more multivariated and dynamic, which requires the government to innovate the service delivery mechanism and improve the quality and responsiveness of service. Since 1990s, the Alternative Service Delivery Mechanism coming from Canada has evolved into a multilateral service delivery framework and integrated the separated mechanism into an entia. It contains many kinds of delivery way from basic organization regrouping to privatization and forms a spectrum of experiments from delegation to collaboration. Its unique agility, integration and alternative adds successful experience to the public service reform.This article hackles the theory changes and practical problems about service delivery, then discusses systemically the development framework and select procedure of Alternative Service Delivery Mechanism in Canada. Besides, this article also innovates a transformation framework according to Alternative Service Delivery and portrays it deeply by means of improving the detailed sorting structure of public service, sharing governance among the organizations (sectors) and the dynamic composition of public service delivery mechanism. According to that, this article attempts to propose some suggestions in respect of developing Alternative Service Delivery Mechanism in China.The paper indicates that the alternative service delivery isn't only a mix of delivery mechanism or a selective procedure but also implicates much deeper contents, such as being particularly aware of the character of public service, the dynamic development of organizational boundary and the alternative policy instruments between government and market. It reflects the fact that how governments respond these different public demands by multiple and networking cooperated measures. Furthermore, it also represents that the public-private boundary will continue to weaken and be substituted by multisection cooperation in accord with the change of human knowledge, techniques and resources. For this reason, alternative service delivery framework will not only play a very important role in advancing future public service reform but also provide significant consultation and revelation particularly for strengthening the government function of public service and its efficiency in China.