Workforce education and training requirements for communication and information technologies at the United States Army Aviation Center

The purpose of this Major Applied Research Project (MARP) was to identify the workforce education and training requirements for communication and information technologies that form the key elements of a United States Army Aviation Center (USAAVNC) human resources development plan.;There were four major research questions: (1) what are the communication and information technologies that will be used for administrative purposes and for the development of instruction over the next several years? (2) what are the worker critical skills that will be necessary to use the next wave of these technologies? (3) what will be the educational and training requirements of the workforce? and (4) what are the key elements of an USAAVNC human resources development plan?;Analysis of results produced four categories for organizing interpretations, conclusions, and recommendations concerning communication and information technologies: (1) mission, policies, and plans; (2) applications; (3) worker critical skills; and (4) workforce education and training requirements.;The MARP results revealed that the mission of USAAVNC must be more clearly understood and must be the conceptual framework for development of policy and the creation and continuous refinement of plans for the development of organization and human resources. Policies must be created for systematic and planned implementation of state-of-the-art communication and information technologies and for the development of organization and human resources.;The applications of communication and information technologies that are crucial contributions to the successful accomplishment of the USAAVNC mission are the micro-computer, software features, a high quality printer, a digital color copier, a facsimile (Fax), data base(s), a modern phone system, and interactive network(s) of distributed systems. Workers need the critical skills of willingness/ability to learn; understanding information; recognizing concepts; synthesizing implications; organizing efforts; solving problems; basic computer skills; and knowledge of systems, software, and procedures.;The workforce education and training requirements for communication and information technologies can be grouped into four essential areas of consideration: (1) strategy, (2) scope, (3) standards, and (4) primary critical tasks. Education and training should be (1) conducted as soon as a worker is assigned, (2) synchronized to be timely with arrival of technologies, (3) standardized to facilitate learning and meet job requirements, and (4) linked to personnel and funding management documents. (Abstract shortened by UMI.).