| Computerized Physician Order Entry (CPOE) with Decision Support Systems (DSS) is promoted as a technological remedy to reduce Adverse Drug Events (ADEs). Despite this claim, the adoption of this technology is still very sparse. Business Process Reengineering (BPR) is a quality improvement program that is employed by many organizations including hospitals and is useful in implementing technologies such as CPOE with DSS to reduce ADEs. Between August 2013 and November 2013 a survey was conducted to determine if there was a difference in perception between respondents who had CPOE with DSS and those who did not and how they viewed the technology's effect on ADEs. This study was designed as a descriptive quantitative research and using a quantitative non-experimental survey design. The results of the study was non-significant findings on all eight-research questions, however, some interesting trends emerged which are described in this dissertation. In addition, some suggestions for future research opportunities are proposed. While the study had non-significant findings the study is important because it adds to the general body of knowledge by probing the views of user and non-users of the technology in a group of individuals who are at the front lines of the struggle to improve quality in healthcare organizations. |
