| This study explored the applicability of behaviorally anchored rating scales (BARS) to community Intermediate Care Facility (ICF/MR) residences for persons with developmental disabilities. Pre-test and post-test correlation was used to assess the BARS instrument reliability. The effects of supervisor training in observation, rater errors, and feedback, and the effects of pre-testing on post-test scores were analyzed.; The method employed in this study consisted of supervisor involvement, pilot testing, and a panel of experts in the development of the BARS instrument. Pre-test and post-test scores obtained in a field test with direct-care staff and supervisors in four community ICFs/MR in the Minneapolis and St. Paul metropolitan area were analyzed using correlations, t-tests, and analysis of variance. Training of supervisors in observation, rater errors, and feedback was given to the treatment ICF/MR facilities.; Behaviorally based personnel performance rating systems are useable and indicate potential for improved direct-care staff performance in ICFs/MR. The subjective characteristics of quality direct-care in ICF/MR make instrument reliability and effects of supervisor training difficult to document empirically. Results of the study support the use of supervisor training in observation, rater errors, and feedback in conjunction with behaviorally anchored rating scales in ICF/MR facilities. |
