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Conflict resolution in a virtual environment: Exploiting the affordances of a multi-object orientated environment

Posted on:2000-07-14Degree:Ed.DType:Dissertation
University:Pepperdine UniversityCandidate:Weiner, Kimberly AnnFull Text:PDF
GTID:1462390014466137Subject:Educational Psychology
Abstract/Summary:
The purpose of this study was to assess the effectiveness of incorporating an on-line environment with a conflict resolution curriculum. Additionally, this study sought to refine the critical factors necessary to develop a conflict resolution program through experiential learning in a virtual environment.;The three research questions were: (1) What is the impact of constructivist role-playing in a virtual environment on the manner in which a child deals with conflict within the real environment of the classroom? (2) Does constructivist role-playing in a virtual environment enable a child to acquire a greater vocabulary of language for dealing with conflict in the classroom? (3) Does constructivist role-playing in a virtual environment enable a child to perceive an increased sense of personal responsibility for his or her actions?;The sample consisted of 29 students, ages 12 to 14 in Grades 6 and 7, from a charter school in the south central section of Los Angeles, California. One qualitative instrument, the CRI Youth Form and four qualitative assessments, observations, interviews with the teacher and assistant, interviews with the mentors, and focus group discussions with the sample, were used to gather data and answer the research questions.;Analysis of the data revealed positive answers to the research questions. Quantitatively, question one found statistical significance in the changes in the sample's CRI-Youth Form scores from pre to post testing; the probability of such consistency is P < .002, where six out of six results moved in the hypothesized direction. Qualitatively, observable behaviors improved; post testing revealed that win-win outcomes improved from 15% of observed incidents pre program to 100% post program. Interviews with the teacher and classroom assistant also noted positive changes in the sample's classroom behaviors. Focus group discussions and mentor interviews yielded further positive results, as well as several unanticipated benefits.;Three critical factors were culled from the qualitative data. These factors illuminate the importance of role models, motivation, and mentor participation.;Future research is recommended on a broader scale. Longitudinal follow up assessments that include the sample's families would add to the bodies of knowledge around which this study is centered.
Keywords/Search Tags:Environment, Conflict resolution
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