| This study focuses on the difficult issues that the leadership of the Department of the Army is confronting the following concerns: attracting, retaining, rewarding, and developing a civilian workforce that is able to exceed mission demands with shrinking resources. This case study was established with the primary source of information being the National Defense Act, Government Accounting Office reports, papers, and speeches presented by high-ranking government officials, academia, and private sector experts.; Review of literature from the government and private sector provides the database that displays knowledge concerning a civilian workforce that can be developed, acquired, and sustained. In addition the framework of a case study provides a flexible design that unfolds as the research proceeds. The survey includes such topics as: tenure, roles, certification, values, education, culture, teaming, and implementation factors with other topics that are relevant to a civilian workforce. This survey will answer how and why with an unbiased, multidimensional perspective for attracting and retaining a talented civilian workforce (Simon and Francis, 2001). The methodology utilized in this case study was real-life situations based on factual literature in today's Defense Industry. |