| Effective collaboration is becoming increasingly critical as knowledge workers are more distributed and rely heavily on various modes of communication (i.e. voice, e-mail, instant messaging, social networking) to successfully accomplish tasks. Just as individuals have unique styles for communicating face-to-face; my research explores the relationship between individual communication styles and information and communication technologies (ICTs). In addition, I investigate the influence of ICTs on the diffusion of communication norms within organizations. The results of my research contribute to Media Selection Theory and will help knowledge workers better optimize the use of communications technologies. |
