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Reacting to abusive managerial behavior: A qualitative phenomenological study

Posted on:2011-12-24Degree:D.MType:Dissertation
University:University of PhoenixCandidate:Johnston, Shannon MarieFull Text:PDF
GTID:1447390002958594Subject:Business Administration
Abstract/Summary:
The phenomenological study captured lived experiences of professional employees living within the 48 contiguous United States. The purpose was to gain a better understanding of employees' reactions to encounters with aggressive, harassing, abusive, and bullying managers. Asynchronous surveys gathered data and were analyzed through Moustakas' modified van Kaam method of analysis of phenomenological data. The study's purpose was met with analysis showing average duration, escalation, and influence on employees' personal and professional lives. Data further showed employees encountering the situations directly left their positions, some without seeking company assistance or disclosing the cause to the employer. The improved understanding, by studying lived experiences, will serve as a basis for further exploration into how organizations can address the phenomena.
Keywords/Search Tags:Phenomenological
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