Research On The Influence Mechanism Of Inter-organizatonal Information System,Knowledge Creation And Relationship Value

Along with the globalization of market and the distribution of operation, it is important to establish and maintain good business cooperation relations. Information System in the process of enterprise cooperation plays the role of "glue" and "booster",e.g.Wall-mart, Dell and the United States medical supplies co., LTD have already established closer partnership with their partners under the help of information system crossing Organizational boundaries(Inter- Organizational information System, IOS) and constructed differential competitive advantage in each industry.In this background, how to actively participate in the cooperation based on IOS for enterprises in our country is a problem to be solved.The research explores the mechanism of how IOS can improve the relationship value of enterprise cooperation The main content includes the following five parts:(1) literature review including IOS, relationship value, knowledge creation and their relations of each other. on this basis, the structural hypothesis and relational hypothesis were put forward;(2)On the basis of previous research and data collection, using the method of content analysis,the preliminary verification of structural hypothesis and relational hypothesis were carried on;(3) Using the preliminary survey of 62 valid questionnaires and a formal investigation of 173 valid questionnaires,the scales of IOS capabilities, knowledge creation and the relationship value were studied including of the test of scale reliability and validity;(4)The mechanism of IOS capabilities,knowledge creation and the relationship value were explored by a formal investigation on a large scale of 173 valid questionnaires using SPSS15.0 and LISREL8.7;(5)Finally, the research results were explained and discussed,and the management enlightenment were put forward.The results show that IOS technical ability has stronger influence on joint sense-making knowledge creation than coordination knowledge creation,IOS nontechnical ability has weaker influence on joint sense-making knowledge creation than coordination knowledge creation.knowledge creation has a significant positive influence on relationship value, in which the cooperation knowledge creation has the strength of the influence on relationship value by the sequence of network value, exchangevalue,perceived performance and cooperation value coordination knowledge creation has the strength of the influence on relationship value by the sequence of network value,cooperation value, perceived performance and exchange value.Coordinated knowledge creation has partial mediated role between the IOS capabilities and relationship value and the joint sense-making knowledge creation plays a mediating role completely between IOS capabilities and relationship value.The creation of the research are as follows:(1)clarify another source of value creation of IO S using the samples in China which is knowledge creation,(2)clarify the mechanism of how joint sense-making knowledge creation and cooperation implementing affect relationship value using the samples in China;(3) verify the fully mediation role of knowledge creation on the link between IOS and relationship value.