Since the reform and opening up,the development of China’s economy has promoted the development of other industries.People’s life concepts are constantly changing,and their attention to health care is constantly rising.In order to meet people’s growing demand for medical and health services,the Chinese government has increased investment in medical and health undertakings,actively promoted medical and health reform,and introduced various policies in response to people’s needs.Public hospitals are the main body of medical and health services in China and have always been the best choice for the public to see a doctor.In recent years,the development of private hospitals and frequent outbreak of doctor-patient conflicts have brought threats and challenges to the development of public hospitals.On the one hand,the external operating environment has deteriorated,the market competition has become increasingly fierce,and the public’s demand for medical and health services has continuously increased.On the other hand,many public hospitals still adopt the traditional management mode,and their internal management is very chaotic,resulting in low efficiency and low service level,etc.,which seriously affects the medical experience of the public.In order to solve these problems and meet the challenges,China’s public hospitals began to promote the reform pilot work in 2009.As a pilot area of public hospital reform,anhui province began to gradually promote the reform in 2015.It introduced a series of policies for the internal management of the hospital,and improved and optimized the internal management system and operation mechanism of the hospital according to the actual situation.At present,the problem of public hospitals in our country outstanding performance for internal management system is not perfect,this is caused by the doctor-patient conflict,and the main reasons for low service level,so it is necessary for the performance management system in public hospital improvement and optimization,only in this way can ease the doctor-patient conflicts,improve the service level of public hospitals.Compared with western developed countries,the research on the performance assessment of public hospitals in China started late,and the research content is not deep enough.At present,RBRVS,which is widely used to optimize the performance management system of public hospitals,originated from the United States.RBRVS appeared in the United States,and the service fees that should be paid are mainly determined by the point value of RBRVS for performance assessment,which can be regarded as a relative value system based on resources.Paper to A hospital in anhui province as the research object,researches on the performance management system of the hospital and discussion,analysis under the background of reform of public hospitals should be how to deal with the challenges of internal and external,points out the deficiency existing in hospital performance management and put forward Suggestions for improvement,hope for A hospital and other public hospitals to provide the reference to establish and perfect performance appraisal system,to promote our country public hospital overall management level and service level of ascension.This paper mainly USES case analysis and literature analysis to carry out research and discussion,mainly including the following six parts,the specific content is as follows: The second part is the analysis of the theory of Hong Kong.This part mainly analyzes the relevant theoretical knowledge of performance consideration to provide theoretical basis for the follow-up research.The third part mainly introduces the basic situation of the A hospital in anhui province,mainly analyzes the performance appraisal of the hospital;The fourth part mainly studies and discusses the current situation of hospital A’s performance appraisal,points out the existing deficiencies,and proposes the goal of performance appraisal centering on the new medical reform.The fifth part studies how to optimize the performance appraisal system of A hospital from the perspective of RBRVS method,and puts forward Suggestions for improvement based on the existing problems.The sixth part mainly summarizes and summarizes the research content of the paper,points out the limitations of the research and looks into the future.Paper first through the literature analysis method to research on public hospital performance evaluation at home and abroad,and then USES the case analysis of 3 armour hospital performance evaluation of A hospital in anhui province were analyzed,and point out the existing problems,the causes of problems on the basis of this study,using RBRVS method put forward Suggestions for improvement,hope for A hospital and other public hospitals to improve performance appraisal system for reference,to promote China’s public hospital management level and service level of ascension. |