Research On Index System Of Undertaking Health Care Institutional Pharmacy Services By Retail Pharmacy

PurposeThis study was designed to the use of qualitative and quantitative research methods, with reference to foreign retail pharmacies in accordance with the requirements of China’s retail pharmacies and medical institutions, pharmacies functions, functions, GSP, GPP and Drug Administration laws and regulations, industry standards as the basis constructed in line with our drugs retail status of retail pharmacies to undertake medical institutions pharmacy services feature evaluation index system, screening of pharmacy services to undertake medical institutions designated pharmacies to provide a theoretical basis for social security, health and other departments to undertake medical institutions pharmacy services feature evaluation index system, to guide our country through the establishment of retail pharmacies retail pharmacies and comprehensively improve the management level and service capabilities, and to lay the foundation to undertake the pharmacy services of the medical institutions and other professional services.Research Methods1.A literature methodChinese HowNet database, academic journals at home and abroad network to collect the relevant research literature on retail pharmacies, medical institutions, pharmacies and other aspects of policy and related research reports, collected by the State Food and Drug Administration, Ministry of Health, Ministry of Commerce and other related sites to understand the development status of the developed countries retail pharmacies, extensive collection of pharmacy services indicators, formation of alternative indicators of retail pharmacies to undertake the evaluation of health care institutional pharmacy services function.2.The Delphi MethodSelect engage in drug quality, management, operation, clinical pharmacy, or have extensive practical experience in pharmaceutical management personnel, as an expert medical institutions pharmacy services function evaluation of alternative indicators of retail pharmacies to undertake two rounds of expert advice, reasonable screening evaluation indicators initially identified retail pharmacies to undertake the functions of medical institutions, pharmacies evaluation index system.3.depth interviewsChoose to participate in the expert group in the GSP certification to participate in the five experts of the GPP evaluation, hospital pharmacy director for the framework of the index system, the set of indicators and other issues in-depth consultation and interviews, to collect the related comments.4.Analytic Hierarchy ProcessAHP to determine the weights of all levels of indicators.5.statistical methodsUsing Excel to handle all data in Microsoft Office Excel2003, using descriptive statistical methods to calculate each of the indicators in the two expert advisory mean coefficient of variation out rate, and the index system reliability Cronbach alpha coefficient, using non-parametric test calculated the coefficient of two expert advisory expert coordination.Result1.Retail pharmacies to undertake medical institutions pharmacy services feature evaluation index system layer by hardware facilities, personnel management, software management, process management, four-level indicators. The overall facilities, storage facilities, the pharmaceutical care of three two-index layer and11 three indicators constitute the index layer of the hardware facilities; staffing, job responsibilities, training and education, knowledge and skills of four two-index layer and9three indicators form a layer of personnel management indicators; system construction, the working procedures of services three two-index layer and nine three indicators of software management indicators layer; purchase acceptance, storage conservation, marketing services, three two sub-objectives layer and10three indicators form a layer of process management indicators.2.First round of expert consultation layer coordination coefficient of the four-level indicators were0.290、0.557、0.204、0.431, the coordination coefficient chi-square test, P value less than0.05; level coordination of the second round of expert consultation with the four-level indicators for0.424、0.712、0.316、0.697coordination coefficient chi-square test, P value less than0.05, the second round of the degree of coordination among experts is better than the first round of expert consultation, the results desirable.3.Calculated for each indicator the right to re-value, each index layer judgment matrix the CR<0.1, inconsistent extent within the permissible range, all through the consistency test. An index layer weights descending order of the personnel management system, process management system, software management system, and hardware management system, the weights for0.5297,0.2770,0.1261,0.0670.4.The evaluation results show that each sample score better reflects the actual situation in various samples. Reliability and validity of indicators system, which overall Cronbach’s alpha coefficient of0.7722, indicators of good reliability, content validity score of7.25points is more desirable.Conclusion1.A retail pharmacy to undertake medical institutions pharmacy services function evaluation system including the system of hardware facilities, and personnel management systems, software management system, the four aspects of the process management system, a system, a comprehensive measure of the pharmacy business level of service evaluation system. 2.Delphi expert consultation on evaluation and screening, the results more reliable.3.using the analytic hierarchy process to calculate the index weight to ensure a scientific, accurate and rationality of calculation results.4.The index system has good reliability and validity, with the basic conditions used in practice.