Research On The Measurement Of Operating Efficiency And Influencing Factors Of Property And Casualty Insurance Companies In China Under The Background Of The Internet

In recent years,under the role of rapid development of Internet finance,China’s Internet insurance has made rapid development,and insurance companies have joined to explore the Internet market,however,we should focus on the fundamental issue of business operation efficiency while paying attention to the speed of development,so as to avoid China’s Internet insurance from taking the same detour of inefficiency in the insurance industry in the development process.Against this background,this thesis measures the operational efficiency of China’s property insurance companies from 2016-2020 by establishing an SFA model,and further explores the influencing factors affecting the operational efficiency of insurance enterprises after analysing the operational efficiency results.The empirical results of this thesis show that,on the whole,the operating efficiency of China’s property and casualty insurance companies as a whole is on an upward trend.In terms of input and output,the input of labour and financial capital has a positive impact on the operating efficiency of property and casualty insurance companies,while the input of physical capital has a negative impact on the operating efficiency.In terms of influencing factors,the level of insurance technology,market share,company size and corporate governance have a negative impact on the operating cost efficiency and a positive impact on the operating profit efficiency of property and casualty insurance companies,and the number of Internet insurance users also has a positive impact on profit efficiency.The main innovations of this thesis are: first,the innovation of the research content.At present,domestic and international studies on Internet insurance mainly focus on issues such as business models,regulatory policies and development constraints,but this thesis studies the operational efficiency of Internet property insurance,which is a major innovation in the field of Internet insurance research;secondly,the innovation of research methods in application.In the past,scholars mainly used DEA models to study the operational efficiency of Internet insurance,and DEA models need to be combined with other models to measure the influencing factors.Finally,this thesis also introduces the level of insurance technology into the study of the influencing factors,providing new ideas for the influencing factors of the operating efficiency.