The development of the company cannot be separated from the joint efforts of every employee.However,when employees find or realize problems in some aspects of the company in their daily work,they choose to reserve their own opinions.This phenomenon is called employee silence when they find problems or have their own ideas.The past three years of COVID-19 have affected most companies in China to a greater or lesser extent.When the general environment is not good,the company’s silent behavior of the problem is more prominent.The phenomenon of employee silence not only has an obvious negative impact on the atmosphere of the company,but also has a visible negative impact on the individual employees.If this negative impact continues,it will seriously damage the company’s economic earnings and even endanger its future development.This thesis takes employee silence behavior as the starting point,reviews domestic and foreign literature,summarizes the research results and research status of domestic and foreign scholars on employee silence behavior,and takes the author’s company Y as the research object to conduct practical exploration,in order to carry out research on employee silence behavior.Based on the current theories of employee silence behavior in Y Company,this thesis conducts research and classified summary,and then builds the theoretical research framework of this thesis.In this study,the employee Silence Scale proposed by Zheng Xiaotao and Ke Jianglin was adopted as the measurement standard.Based on the actual situation of Chinese employees’ silent behavior,280 employees of Y Company were randomly sampled.The results of statistical analysis show that the silent behavior of employees in Y company is significant.After in-depth research,we find that there are various reasons for the silent behavior of employees in Y company.In order to understand the specific reasons,we conducted face-to-face interviews with some employees and found that the main reasons for the silence of employees in Y company lie in the following three aspects: First,there are some problems in the organizational level,such as management mode and communication channels;Second,the leadership level,such as the relationship between low quality leaders and members;Third,the individual level,such as personality traits,intrinsic needs and demographic variables.We believe that these factors will have an important impact on employees’ silent behavior.According to the actual situation of Y company,we put forward some measures to improve the silent behavior.First,at the organizational level,we simplify and protect the voice of employees by improving management models and establishing effective communication channels.Second,at the leadership level,the member exchange relationship between leaders and employees can be improved by reshaping the management concept of the company’s management,improving leadership skills,and increasing customized training.Thirdly,at the individual level,a series of measures should be taken to meet the different needs of different employees and improve their enthusiasm and self-efficacy to promote their active voice.This thesis mainly investigates the current situation of employees’ silent behavior in Y Company where the author works and analyzes its causes,so as to take appropriate measures to reduce employees’ silent behavior,encourage them to express their views bravely and take the initiative to participate in discussions,so as to better understand and solve their difficulties and enhance their professional skills and creativity.Finally realize the long-term,sustainable and stable development of the enterprise.The results of this study can provide important guidance for the future development of Y Company and valuable reference for other related enterprises,to enhance the cohesion and competitive advantage of enterprises,so as to obtain better economic benefits for the company.It also promotes the occupational health development of employees. |