Research On Internal Audit Quality Evaluation Of N Bank From The Perspective Of PDCA Cycle Theory

Commercial banks play an indispensable role in China’s economic activities,and the scale of commercial banks’ operations is expanding with social progress,and the competition among banks is becoming increasingly fierce,which brings about an increase in various business risks.As a key function of commercial banks,the internal audit department plays an increasingly important role in evaluating and improving commercial banks’ business activities and risk management.However,due to the lack of sufficient attention,there are still many deficiencies in the current internal audit quality evaluation of N banks.How to use the role of internal audit in commercial banks to achieve a high level of management and prevent corporate risks,we must start to improve the quality of internal audit.In view of the current development of commercial banks,it is important to establish a scientific,reasonable and effective internal audit quality evaluation system,which is of great practical significance.This paper takes Bank N as the research object,combines the characteristics of internal audit quality and PDCA cycle theory,and uses the hierarchical analysis method to conduct a study to evaluate the quality of internal audit as the goal and build a new quality evaluation system.This paper firstly summarizes the various domestic and foreign literature on internal audit quality and its evaluation,secondly analyzes the current situation of internal audit work and the shortcomings of internal audit evaluation work in N Bank,and then tries to apply PDCA theory to select the indicators affecting internal audit quality according to four stages:planning,execution,inspection and disposal,and reconstructs an internal audit quality evaluation system that meets the actual situation of N Bank.The evaluation system of internal audit quality is reconstructed to meet the actual situation of Bank N.The newly constructed evaluation system was then combined with the internal audit data of Bank N and applied to the evaluation of internal audit quality of Bank N.The results of the study showed that the overall evaluation score of internal audit quality of Bank N was at the "average" level.After further analysis of the internal audit quality of Bank N,we propose suggestions for improving the internal audit quality based on the problems in the four stages of PDCA cycle theory.