Research On The Legal Regulation Of Network Operators’ Use Of Consumer Information

In the information age,personal information has the dual attributes of spiritual and material interests,so network operators have a strong desire for consumer personal information.As a result,personal information is facing unprecedented security risks.It is necessary to regulate the use of personal information of network operators.Network operators’ use of personal information is defined as the collection,use and storage of personal information.In the process of using personal information,the main problems existing in network operators are excessive collection of information,improper collection of information,illegal use of information,unreasonable storage of information.When collecting personal information,network operators should comply with legal provisions and contract provisions and use reasonable procedures to collect consumers’ personal information.Among them,the scope of collection needs to comprehensively consider the types and characteristics of network services,the needs of business development and follow-up services,and the need to fulfill the obligations of network supervision.Internet operators are also restricted in their use of personal information.The use of personal information must be limited to the needs of relevant network business,fulfilling network supervision obligations,and protecting the interests of the collected persons.And illegal use of personal information is prohibited,such as the use of personal information to push advertising,the use of personal information to conduct transactions.In the storage of personal information,network operators should follow the basic principles of personal information preservation,such as the principle of information security and the principle of information quality.In addition,network operators have a time limit for the preservation of personal information.When the information preservation period expires,network operators should remove the expired consumer personal information in time.At present,China’s current legal norms are still unable to effectively regulate the use of personal information by network operators,so we should constantly improve the legal system of personal information protection in China’s network environment.On the basis of clarifying the legal basis for regulating the use of personal information of network operators,we should constantly improve the administrative law enforcement,judicial trial,industry autonomy and other systems.In this way,we can ensure the security of personal information,safeguard the legitimate rights and interests of consumers,and ensure the constant development of e-commerce industry.