Research On The Problems And Countermeasures Of Promoting The Development Of Digital Government Services In Harbin

With the rapid development of information technology such as modern computer,block chain and other new Internet and communication,these technologies have been integrated with people’s daily life.Therefore.the construction and development of digitalization in government departments have been increasingly much attention.The establishment of a digital government is an important measure to promote the national governance system and governance capabilities.China is actively promoting the process of digital-centered informatization,and the digital development of government services has increasingly attracted people’s attention.Digital govenment service is a key link to improve government work efficiency.build a service-oriented government,and improve social satisfaction.The Fifth Plenary Session of the Nineteenth Central Committee of the Party proposed that the information revolution should be combined with government affairs,the extensive application of modern science and technology should be vigorously promoted,so as to "lead the government with numbers and lead affairs with numbers’,so that government functions can be changed from passive to active.The"Provincial Government Cloud Management Interim Measures of Heilongjiang Province"promulgated and implemented in 2021 proposes to shift from "mass running away" to "data running away",gradually eliminate "data chimneys" and "information islands",and promote the cooperation between government departments at all levels.The interconnection and interoperability among enterprises and the coordinated development of business will play a guiding role in the construction of "digital government sevices" in Harbin.In 2021,the Harbin Municipal Government issued the "Work Plan for the Extension of Harbin’s "All-in-one Internet Service" to the Grassroots",starting these aspects:the government service process,the standardization of government service,and the quality of government services,to open up the"last mile" of government services and continuously improve the level of urban governance and government services,and better build a service-oriented government.Focusing on the existing problems and countermeasures in the development of digital government services in Harbin,using the new public service theory,seamless government theory,process reengineering theory and overall governance theory,using literature research,survey research and comparative research,etc.,to analyze the current Harbin City In the development of digital goveerment services,there are problems such as low public participation,difficulties in the application and sharing of government data resources,hidden dangers in government information security,and lack of professional digital talents.,Talent introduction and performance evaluation system are not perfect,etc.to analyze the reasons.By comparing the development experience of foreign and foreign government services,the success factors have been found,and in view of the current problems faced by the development of digital government services in Harbin,targeted proposals have been made to improve the level of digital government services and strengthen digital government services Data sharing applications,improving the digital government information security system,and attaching importance to the training and construction of talent teams.