Research On Community Children’s Book Sharing Design Method Based On Service Design Thinking

Books play an important role in the initiation of children’s growth and development.The selection of books with correct value orientation and suitable for children’s individual needs can play a positive role in children’s physical and mental development.With the change of times,parents,schools and society pay more and more attention to the importance of children’s reading,and gradually set off a boom in the purchase of children’s books.However,due to the different reading needs of children at different ages,many books will no longer match the current reading needs as children grow older,which makes the book resources cannot be effectively used.With the advent of the sharing era,people’s way of life gradually develops towards the direction of sustainable consumption.Community is the main living environment of people at present,and residents’ daily living expenditure keeps increasing,which makes a large number of community living resources surplus and gradually becomes a practical problem.Therefore,the main purpose of this study is to explore a new sharing model of community through the sharing of idle children’s books in the community,build a good relationship between neighbors,and realize the effective use of community children’s book resources.In this study,literature research method and desktop research method are used to understand the relevant research on community children’s book sharing,and it is found that the existing research has not put forward specific design strategies.In view of this gap,this study uses service design methods and design thinking tools to understand users’ needs and potential problems for community children’s book sharing through in-depth interviews from the five stages of empathy,definition,imagination,prototype and test.It also uses Kano model analysis method to conclude the direction of subsequent functional design and puts forward design strategies for community children’s book sharing.Firstly,the idle book information of community families was collected through community site selection,the target users were sought for field home visit survey,stakeholders were analyzed and typical users were summarized.Secondly,the Kano model is used to set the service function attributes,draw the service blueprint and service system diagram to build the overall service process,and put forward the design strategy of community children’s book sharing.Finally,according to the design strategy,the information architecture and prototype design of the community children’s book sharing APP are carried out.Through design evaluation and verification,this paper aims to improve the service mode of community children’s book sharing through the design strategy of "knowledge,sociability,safety and experience",and provide innovative design ideas for the development of community children’s book sharing design in the future.