| In the reality that the social security system is not sound enough,the online personal help for individuals who really need help to send "life money",to achieve "precise charity",to give the final private relief,has the rationality of existence.However,as personal help-seeking does not fall within the regulation scope of charity Law and lacks systematic legal norms,Internet personal help-seeking is confronted with the realistic dilemma of unclear scope of information disclosure and unclear rights and responsibilities of legal subjects,and risks and conflicts coexist with it.Therefore,this paper aims to analyze the performance,nature and causes of the conflict between the right to know and the right to ask for help,and put forward forward-looking thinking to balance the conflict.The conflict between the right to know and the right to privacy is often directly manifested as the conflict between the right to know and the peace of the private life,and the conflict between the right to know and the private information(including space and activities).At the same time,due to the cross-relationship between privacy and personal information,when personal information involving privacy is uploaded to the Internet,the conflict between the public’s right to know and the information security of asking for help is also increasing.In essence,the two are the conflict between the social interest reflected by the public right to know and the personal interest reflected by the right to ask for help,and the conflict between the order value implied by the public right to know and the value of freedom to ask for help.Although there are various conflicts and dilemmas in personal help on the Internet,the law does not prohibit the act of personal help on the Internet.The public’s exercise of the right to know and the right to ask for help have the legal basis of protection based on the rightness of the right,and should be recognized and protected by law.Therefore,how to balance for help information demand expansion and the help seeker privacy protection,the relationship between the ease the conflict between the public’s right to know and the help seeker privacy,so as to achieve both can preventthe help seeker fundraising with false personal information to obtain illegitimate interests,and can alert to the risk of using the Internet to violatethe help seeker privacy is an important topic is of great importance to study the present.Under the guidance of the principle of interest measurement and the principle of proportion,this paper draws inspiration from the balance of rights conflict by analogy with other conflicts of rights,so as to draw the balance boundary between the public’s right to know and the right to ask for help in the Internet personal assistance,and puts forward corresponding legislative suggestions: One is to set up personal information and determine the connotation of personal information so as to standardize the scope of information disclosure;Second,it is necessary to clarify the rights and obligations of the legal subject of the Internet personal recourse behavior to constrain its behavior;The third is to try to explore the Internet individual to the public’s right to know and the right to ask for help privacy relief ways to realize the right protection. |