| In the context of new media,the mode of Internet communication is two-way.The identity of the recipient and the recipient alternate at any time.The development of information communication technology,the degree of participation of netizens,the way of media guidance,and government supervision and control make media communication The environment has changed.This study considers the media communication environment as a large and complex ecosystem,uses synergy as the theoretical basis,uses a perspective of interdisciplinary studies,and uses case analysis,literature research,and comprehensive analysis to analyze the network of public safety incidents.Public opinion evolution is analyzed and analyzed.Among them,the evolution of Internet public opinion is the focus of research.The focus is on the role and function of Internet public opinion subjects,the reasons for the lack of coordination of Internet public order parameters,and crisis performance.This research focuses on the hot issue of Internet public opinion in Chongqing in the “Chongqing Bus Falling River Case” in 2018,and analyzes the network public opinion and its evolutionary path and mechanism caused by the falling river case.It explores the network of public security incidents from point to surface Law of public opinion evolution.The study found that the subject of Internet public opinion is very important to the evolution of the entire public opinion.The opinions of each subject are mutually exclusive and compete,causing fragmented public opinion.As well as bad public opinion.The node of public opinion evolution is also the key point thataffects the phase transition of the public opinion system.Therefore,this study proposes a targeted use of the “healing disease” type multi-agent collaborative prevention and resolution strategy and the system phase guidance strategy of the critical period of public opinion evolution.This research is a development and deepening of the research on network public opinion in the field of journalism and communication.At the same time,for the theory of synergy,it enriches the research of related theoretical applications and provides new results for the study of public opinion from the perspective of synergy The analysis of the evolution of public opinion on the emergence of public safety incidents and the response strategies can provide reference solutions for companies,the media,and the government to resolve public opinion crises. |