| The development of business travel management in China has progressively evolved from the budding stage,through the awakening stage and to the present active stage.Along with the gradual rise in business travel expenses in different enterprises,the management of business travel expenses shows the inclination towards increasing delicacy,and business travel expenditures have become the second largest expense after personnel management fees.The management level has realized that business travel spending can be the next cost control point of fiscal expenditure,so they take the initiative and analyze a variety of business travel expenditures such as business trips,conferences,exhibitions,incentive trips,large-scale activities,and etc.With the aid of digital technology,professional services provided by business travel management companies can be promoted.Therefore satisfaction of business travel personnel can be improved and travel costs be controlled.From the perspective of business travel service management of F Company,this paper combines theories with practice as well as qualitative analysis with quantitative analysis.Through the research methods of SWOT,questionnaires and interviews,the existing business travel problems in F Company have been discovered,including dramatic increases in business travel service cost,inappropriate business travel management,information disclosure of business trips,frequent advance payment by employees,ignorance of business travel security,etc.These problems are mainly due to the lack of perfect business travel regulations,the poor control of procurement cost,the imperfection of internal processes,the weak digital technology of business travel,the lack of laws related to management and control of data security,the shortage of one-stop business travel service,etc.Finally,in regard to the existing problems,this paper proposes some feasible suggestions and plans about how to optimize business travel management in F Company.This paper not only provides suggestions about how to optimize business travel management in F Company but also hopefully offers some enlightenment to similar business travel service companies. |