| Virtual teams are becoming more common in today's workplace. Medical affairs teams, specifically medical science liaison (MSL) teams, are particularly likely to be conducted virtually. Leadership style is an important determinant of teams' success, especially when teams are virtual. While there is little information in the literature regarding the leadership characteristics of a MSL team per se, much information exists on leadership of virtual teams. Many studies have shown that a transformational leadership approach yields greater performance from virtual teams than a transactional leadership approach. This study measured the effectiveness of a virtual team through both transformational leadership and psychological capital (PsyCap) mediated by empowerment, based on the hypothesis that these factors reduce the intention to quit (ITQ) in a virtual MSL team. |
