| Experiences are gaining importance among new generations, with traveling being one of the most practiced activities. There are plenty of processes and stakeholders that influence the travel experience, many of them often frustrate passengers and affect their perception of the journey. The research process starts by understanding the business of travel and identifying the most significant needs.;Inspired by historical research and following slow movement principles, this thesis looks for areas of opportunity to enhance the overall journey, providing passengers with a more enjoyable experience. Focusing the design process and product development on luggage, this study presents products with new functionality for leisure travelers, providing a more efficient user - product interaction. |
