| Purpose. The purpose of this study was to identify if the factors which indicate parental satisfaction of parents who have children admitted to the Pediatric Intensive Care Unit (PICU) were being attained. This study used McPherson's Parental Satisfaction Survey (PSS).;Method. Data was collected from 101 parents whose child received care in this Appalachian PICU. The PSS measured three domains of caring: (a) hospital environment, (b) patient care, and (c) communication.;Findings. The results of this study found very high correlations for hospital environment (r = .75, p < .01), patient care (r = .86, p < .01), and communication ( r = .92, p < .01) indicating that there is a very high level of parental satisfaction in the PICU.;Conclusion. The results of the PSS report a Cronbach's coefficient alpha yielding alpha = .89, indicating that the study is reliable.;Design. The PSS is a 24 question survey scored using a Likert scale and a socio-demographic survey. |
