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Anonymity and negative feedback in computer-mediated communication

Posted on:2005-02-28Degree:M.AType:Thesis
University:Michigan State UniversityCandidate:Hangui, YokoFull Text:PDF
GTID:2458390008980623Subject:Language
Abstract/Summary:
The present study investigated whether and how anonymity influences the provision and use of negative feedback in task-based computer-mediated communication (CMC). A total of 32 dyads, involving native speakers (NSs) and nonnative speakers (NNSs) of English, participated in a two-way communication task. Two synchronous online chat programs were chosen in order to manipulate anonymity: one for the identifiable condition, and the other for the anonymous condition. The results of chi-square tests show that, whereas there were no differences in the amount of the provision of negative feedback and use of opportunities between the identifiable condition and the anonymous condition, there was a significant difference in the number of NNS reactions to NS response between two conditions.
Keywords/Search Tags:Negative feedback, Anonymity, Condition
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