An integrative framework for an enterprise-wide information and knowledge management system

The purpose of this study is to outline an integrative framework for an enterprise-wide information and knowledge management system (KMS) that is aligned with the ultimate business strategy to create and manage organizational knowledge within a human-technological environment. In this comprehensive KMS framework all enterprise systems and their supporting technologies are interrelated as a potential or designated KMS source or resource. The correlation between the potential and the designated knowledge-enabled system functionalities can be captured by the paradigm shift of information technologies towards knowledge technologies through deploying both traditional and advanced systems in the support of KM features in a broader sense and on a broader basis than the tools designed to deliver knowledge functionality per se. Such a knowledge-centered enterprise system architecture requires the revision of the existing knowledge taxonomies and the development of a new conceptual and functional framework that facilitates an integrative systematic technological backbone of a KMS. The proposed framework is completed with an up-to-date functionality-technology mapping, offered as a guide to theoreticians and practitioners to continue research in any direction from the main areas of knowledge management and knowledge management systems.